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0.8.3:pricing [2022/03/01 14:58] – [Custom] admin0.8.3:pricing [2022/04/09 09:36] (current) – [Subscription] admin
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 ===== Pricing ===== ===== Pricing =====
  
-**NOTICE** A new pricing list following soon.+Visit our online shop to see current package pricing
 + 
 +[[https://www.gorilla3d.de/purchase]]
  
 ==== Bundles ==== ==== Bundles ====
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 === GAMEPACKAGE === === GAMEPACKAGE ===
  
-The gaming package contains besides the basic features also components for +The gaming package contains besides all basic features also components for 
-audio, particle effects, physics computation and special gaming components:+audio, particle effects, physics computation and gaming:
  
-- Audio (Standalone / Add-On)+  - BASICPACKAGE 
 +  - Audio (Standalone / Add-On)
       * Complete FMOD audio library interface, class and record set       * Complete FMOD audio library interface, class and record set
       * easy-to-use manager component       * easy-to-use manager component
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       * Geometry API to implement even complex sound effects within a 3D world with obstacles, doppler-effect and reverb       * Geometry API to implement even complex sound effects within a 3D world with obstacles, doppler-effect and reverb
       * DSP plugins to create your own native sound effects       * DSP plugins to create your own native sound effects
-- Particle System Components (Add-On)+  - Particle System Components (Add-On)
       * Particle Emitter with particle settings (size, position, rotation, …)       * Particle Emitter with particle settings (size, position, rotation, …)
       * Easy to setup environment       * Easy to setup environment
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       * Sample particle-effects, like Explosion, Eruption, Rain, Snow, Waterfall, …       * Sample particle-effects, like Explosion, Eruption, Rain, Snow, Waterfall, …
       * ParticleMaterialSource to render animated particles from atlas texture       * ParticleMaterialSource to render animated particles from atlas texture
-- Q3 Physics Engine (Add-On)+  - Q3 Physics Engine (Add-On)
       * Physics engine with collision detection for rigid bodies       * Physics engine with collision detection for rigid bodies
       * Colliders for Box-, Sphere-, Capsule-, Mesh- and Terrain-Collider       * Colliders for Box-, Sphere-, Capsule-, Mesh- and Terrain-Collider
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       * Remote-Functionality to influence physics world       * Remote-Functionality to influence physics world
       * Callbacks on collision detection       * Callbacks on collision detection
-- Game Development Components (Add-On)+  - Game Development Components (Add-On)
       * Terrain component with terrain layer material       * Terrain component with terrain layer material
       * GorillaScript Engine       * GorillaScript Engine
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 ===== Subscription ===== ===== Subscription =====
  
-Our pricing is offered with a optional 1-year subscription period+Subscription and support cases are optional for BASICPACKAGE, but automatically integrated in our GAMEPACKAGE bundle. 
 + 
 +With our 1-Year update subscription you will receive framework updates for one year since purchasing date. 
 +When buying Gorilla3D you are able to log into the private [[https://my.gorilla3d.de|customer area]] to download and install updates manually. 
 +Or you can use our [[https://www.gorilla3d.de/download/Gorilla3DInstaller.zip|web installer tool]].
  
-You will then receive updates and support (up to a limited number of cases)+The individual support case option allows you to request our help up to a limited number of cases
 +Individual support case means user-specific problems with your project in combination with Gorilla3D components or requests for bugfixes.
  
-Subscription and support is optional for BASICPACKAGE, but automatically integrated in our GAMEPACKAGE.+===== Customer Area =====
  
 +For commercial users we provide a customer area.
 +One place to view account-data, invoices, accessable downloads and prefabs.
  
 +[[https://my.gorilla3d.de]]
 ===== Renewal ===== ===== Renewal =====
  
-If you have a valid subscription, you can renew it at the end of the period.+If you have a valid subscription, you can renew at the end of the period.
 We will give you a discount on the current package price. We will give you a discount on the current package price.
  
-**NOTICE:** If your subscription expired, you have to pay the original prices again.+**NOTICE:** If your subscription expired, you have to pay the full prices again.
  
  
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 Customers should use the developer edition to make sure that the software meets their needs before purchasing a license. All of our software is fully functional inside the developer edition. Our software does not require registration. Customers should use the developer edition to make sure that the software meets their needs before purchasing a license. All of our software is fully functional inside the developer edition. Our software does not require registration.
  
-**Please note: Once the software is registered and unlocked we will be unable to offer a refund, we therefore advise customers to make full use of the developer edition, to ensure the software meets their specific needs.**+Please note: Once the software is registered and unlocked we will be unable to offer a refund, we therefore advise customers to make full use of the developer edition, to ensure the software meets their specific needs.
  
 During your test period, our support staff are available to assist in installation, configuration and usage via our help desk or our software support forum. We strongly recommend that all customers, install, and test developer versions of any product prior to making a purchase. During your test period, our support staff are available to assist in installation, configuration and usage via our help desk or our software support forum. We strongly recommend that all customers, install, and test developer versions of any product prior to making a purchase.
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 If you purchase one of our products, after your payment has cleared you will receive an email as part of the order process and will be asked to supply data to unlock your copy of your purchased program. During this time, you will receive regular e-mails to verify information and to advise you of progress. Orders maybe cancelled any-time before the unlock code is supplied, thereafter no refunds will be given. If you purchase one of our products, after your payment has cleared you will receive an email as part of the order process and will be asked to supply data to unlock your copy of your purchased program. During this time, you will receive regular e-mails to verify information and to advise you of progress. Orders maybe cancelled any-time before the unlock code is supplied, thereafter no refunds will be given.
  
-In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a letter of destruction of software on your company letterhead before we will process the refund. On Safe Lines is not responsible for lost, delayed, or misdirected mail or email, delays for downloading, or other communication system delays.+In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, your company name, date of transaction, purchase code, number of licenses purchased). If we are able to positively identify your order, and if your request is made within 30 days of purchase, you must submit to us a letter of destruction of software on your company letterhead before we will process the refund. ´Gorilla Software Eric Berger´ is not responsible for lost, delayed, or misdirected mail or email, delays for downloading, or other communication system delays.
  
 Acceptance of this Refund Policy Acceptance of this Refund Policy
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 If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us.
  
-Please send any questions regarding our refund policy to gorilla3d@diggets.com+Please send any questions regarding our refund policy to: support@gorilla3d.de.
  
 ===== Region based discounts ===== ===== Region based discounts =====
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 To allow our worldwide community to afford the framework, we will add region based discounts, soon. To allow our worldwide community to afford the framework, we will add region based discounts, soon.
  
-If you have any further questions, feel free to contact us: [[gorilla3d@diggets.com|gorilla3d[at]diggets.com]]+If you have any further questions, feel free to contact us: [[support@gorilla3d.de|support[at]gorilla3d.de]]
  
 (Pricing updated on 2021-03-03 11:00:00) (Pricing updated on 2021-03-03 11:00:00)